Boosting app intuitiveness and introducing cutting-edge design for Qoreboard
Qoreboard
Qoreboard is a PMaaS℠ tool (Performance Management as a Service) that helps companies boost their employee performance by offering data-driven, performance-based insights and motivational messages.
About the project
For employees, the tool takes the stress away from dealing with huge tasks by applying Microgoals℠ – achievable hourly and daily activities. Managers, in turn, are supported in coaching their team members as the tool supplies them with data on employee performance and helps in shaping individualized coaching programs.
The Client wanted to outsource UX, digital product design, and development of the new application dashboards. They approached Neoteric asking to transform the employees’ and managers’ dashboards by making them more user-friendly, intuitive and cutting-edge in terms of its design. Our team was also tasked with the web app development services which involved introducing UX and UI changes.
Our tasks
Front-End
Rebuilding the front-end part of the two dashboards – for employees and for supervisors as well as implementing a new design.
UI Design
Creating the design for the two dashboards to be later implemented by front-end developers.
UX Design
Examining the current version of the application and extracting insights for its further optimization, creating a product wireframe and a prototype.
Challenges
1. Making the product more user-friendly
The initial product was difficult to get to grasp with for first-time users. Users could not understand how to use the product. As a result, it led to low product adoption and higher churn among new users.
2. Low usage of new features
End users failed at understanding and utilizing new features, because of their complexity. In addition, the lack of proper in-app onboarding resulted in low feature usage.
3. The product lacked the intuitiveness necessary for users to achieve their goals
The product did not account for the way users wanted to interact with it. User paths within the application were not designed in accordance with users’ feedback and thus were not intuitive enough to navigate and achieve goals within the dashboard.
We hope that we can build a longer-term partnership with Neoteric and continue to have opportunities to scale up our partnership as we grow and add more users. Having a trusted partner who understands our product and understands how our tech works is an important thing, and we hope to grow this partnership over time.
Solutions
Project Results
Creating intuitive and user-friendly dashboars
We have identified ways users want to interact with the product and defined areas for improvement. This, in turn, helped us create more user-friendly and intuitive dashboards for employees and managers.
Infusing cutting-edge design
Graphic designers worked closely with the Client to prepare the design concept for the application dashboards that would reflect the latest trends.
Conclusion
Neoteric’s team of designers have provided the Client with cutting-edge design for the app that increased usability and intuitiveness of the product. Front-end developers built the code for both platforms conducting weekly demos with the Client. The work finished with passing over the code to the Client’s backend team to be later introduced in the product. The Client is planning to continue working with our team in the future.
